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- AI Won’t Replace You. But This Will.
AI Won’t Replace You. But This Will.
The quiet advantage separating top advisors from everyone else.

“Would you please pass the mustard?”
I was sitting next to a travel advisor at a representation lunch, trying to get his attention.
He was staring straight ahead, almost hypnotized by the conversation at the table.
Just as I was about to tap him on the shoulder, he said out loud:
“AI will eventually replace us. And there’s nothing we can do.”
I didn’t need the mustard anymore.
I felt sorry for him.
From The Editor’s Desk (My Laptop)

AI, Time, and the Work That Actually Matters
That comment stayed with me for the rest of the lunch.
Not because it was dramatic.
But because it’s familiar.
I hear versions of it constantly. In calls. At conferences.
In emails sent far too late at night.
The fear isn’t really about AI.
It’s about relevance. Control. Staying valuable in an industry that already demands more than it gives back.
Here’s what I’m seeing clearly.
AI is not replacing great travel advisors.
It’s quietly protecting them.
By handling work that never required taste, empathy, or judgment in the first place, AI is giving advisors something rare back: time.
Time to think instead of react.
Time to listen instead of rush.
Time to design experiences with intention rather than pressure.
And in luxury travel, time isn’t a productivity metric.
It’s the foundation of good judgment.
The advisors pulling ahead right now aren’t louder or faster.
They’re calmer. More present. More deliberate.
That’s not an accident.
— Alex Mustaros
Applied Reality
Where This Is Already Showing Up
This shift doesn’t show up in headlines.
It shows up in daily work.
Itinerary Design Without Burnout
AI now builds the skeleton of a complex itinerary in minutes.
Not the final product. The framework.
That changes everything.
Because when structure is done quickly, advisors have room to do what clients actually pay for:
Choosing the right room, not just the right hotel
Adjusting timing so moments land when they feel right
Adding the detail clients remember years later
The result isn’t speed.
It’s quality.
Better Conversations, Not More Output
The biggest win isn’t efficiency.
It’s availability.
When advisors aren’t buried in admin, they ask better questions.
“Culture and history” trips become reconnection journeys.
Standard itineraries turn into experiences designed around meaning, not checklists.
AI would book the trip the client asked for.
A great advisor books the trip the client actually needs.
That only happens when there’s time to listen.
Less Noise, Better Judgment
Supplier emails. Updates. New openings. Policy changes.
Most advisors are overwhelmed by information.
The best ones are filtering it.
AI acts as a research assistant, not a decision-maker.
It surfaces what matters and discards the rest.
The result isn’t more knowledge.
It’s better judgment.
I recorded a short video breaking this down in real time.
Not theory. Real advisor scenarios. Real workflows.
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Marketing Corner
Use AI to Complement a Trip, Not Design It
AI shouldn’t replace your recommendations.
It should pressure-test and enrich them.
Here’s a prompt you can use this week to elevate an already solid itinerary.

Copy / Paste Prompt
Act as a local cultural researcher and luxury travel assistant.
I am planning 3 days in Hannover, Germany for well-traveled clients who value authenticity, design, and local culture over tourist attractions.
Based on that context, provide:
Top restaurants locals actually book
– Mix of fine dining and refined casual
– Avoid tourist-heavy spots
– Note what each place is best known forSmall museums, galleries, or cultural spaces
– Design, contemporary art, or niche history
– Places not found on standard “top 10” listsNon-tourism experiences
– Neighborhoods worth wandering
– Local rituals (markets, cafés, bookshops, music venues)
– Experiences that feel normal to locals but memorable to visitorsTiming guidance
– Best time of day for each suggestion
– What pairs well together geographically or emotionallyAdvisor notes
– What requires advance planning
– What works best as flexible, optional moments
Keep recommendations curated and intentional.
No generic attractions.
Quality over quantity.
Use this prompt after you’ve already chosen the hotels and structure.
The goal isn’t to outsource judgment.
It’s to surface ideas you can validate, refine, and make your own.
That’s how AI supports your taste instead of diluting it.
AI Essentials for Travel Professionals
If this edition hit close to home, it’s because you’re already feeling the pressure.
More inquiries.
Higher expectations.
Less time to think.
AI Essentials for Travel Professionals is designed to solve exactly that.
This is a focused, practical course built for luxury travel work, not generic AI theory.
You’ll learn how to:
Cut hours of repetitive admin and proposal work every week
Use AI as a research and support layer, not a replacement for judgment
Show up to client conversations calmer, more prepared, and more confident
Protect the human side of your advisory role while scaling your capacity
This is for advisors who don’t want to work longer hours to stay competitive.
They want leverage.
If you want to reclaim your time and stay ahead of where the industry is going:
👉 Explore AI Essentials for Travel Professionals
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